Build a clear and reliable dental laboratory collaboration
A first-case framework designed to align clinical information, digital files, communication and logistics before production.
Compatibility before commitment
The laboratory first understands how your practice works and what type of restorations you intend to send.
This initial review helps both teams identify the right channel, required documents, validation stages and realistic timing.
Practice profile
Location, clinical team, scanner and expected case types.
Technical review
File formats, photography, prescriptions and material options.
Practical terms
Communication, timing, transport and invoicing are clarified.
Test phase
A limited first phase validates the workflow before regular activity.
A complete case is easier to design correctly
Digital files do not replace a structured prescription. Aesthetic and implant cases require enough context for the laboratory to understand the intended result.
- Prescription and restoration type
- Upper and lower scans with usable bite registration
- Calibrated photographs for aesthetic work
- Shade, substrate and material information
- Requested validation stages and clinical deadline
No case starts before the practical route is clear
Transport options, customs requirements where applicable, turnaround and payment conditions vary by country. These points are confirmed individually before the laboratory accepts a case.
This protects the clinical schedule and prevents avoidable uncertainty after production has started.
International onboarding questions
Is the first contact a commitment?
No. It is a compatibility review. A case starts only after both teams agree on the workflow.
Can ISDL work from intraoral scans?
Yes, when the scanner export, clinical data and indication are compatible with the agreed workflow.
How are turnaround times confirmed?
Timing is confirmed case by case after the files and requested stages have been reviewed.
Start with a compatibility review
Present your practice, scanner and expected restorations.